With the unfortunate CoVid-19 situation, shipping timings might be delayed. However, please rest assured that we are fully committed to getting your orders to you as soon as possible.
When will my order be processed?
All orders are handled and shipped out from our warehouses in the USA and Asia. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 1-5 business days to process your orders. After that, it can take 1-3 weeks for delivery in the United States, and 1-4 weeks for international orders (depending on location). If you need your order sooner, please do not pick this option. Although all our orders typically arrive earlier than this.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means that you typically do not pay anything extra.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.